Shipping & Return policy OLD
- All orders would be dispatched within 2 – 4 working days of order placement.
- The normal delivery time is 4 – 7 days from the date of dispatch.
- The shipment tracking details will be sent to your mail along with the name and contact of the delivery partner.
- Tracking details would be updated roughly within 24 hours from dispatch.
- In case of any delay in delivery by the courier partner, the management is not liable but we will definitely help you track down your package.
VADMAH RETURN POLICY (T&C)
We take Customer Satisfaction seriously and is the utmost priority to us.
We do not accept Cash Refund requests on any products sold at any time.
For returns & exchanges unboxing video is must.
EASY RETURNS
If you are not satisfied with what you received, Returns will be accepted within 5 days from the date of delivery (T&C)
Returns will be accepted only for eligible products. (T&C)
On request, we will have our delivery partner collect the product at your doorstep.
ITEM ELIGIBLE FOR RETURNS( T&C* )
If you are not entirely satisfied with your order (in terms of manufacturing defects, wrong product sent by us), and would want a replacement we will replace them with a different item or available item(s) on eligible orders.
The items you are returning must be unwashed, and unused with original clothing tags
Replacements for your orders will be processed once the original items are received.
Keeping hygiene as a priority, Washed products are not eligible for return or exchanges.
Return of garment is acceptable in case you have received an item with incorrect color, or size (in comparison with your original order), or with product quality issues such as torn, with holes, etc.
The garment items you are returning must be unused, unwashed, and with original product tags intact
HOW TO RETURN AN ITEM EASILY on VADMAH WEBSITE – vadmah.in
Log on to our Website www.vadmah.in – In the Logo Bar – Click on Login – (Registration not required)
Enter your email ID – (the email you used to Order) – Click get code
Go to your Email Inbox- Copy the code and paste and Log In
On your Account Home page – The products you ordered will be displayed with your order id and Shipment status
Click on the product you want to return, give the reasons along with some pictures, and request a return or an exchange
RETURN AND EXCHANGES PROCESS (T&C)
We will review your request – Approve it or Disapprove it within 24 hours
Approval or Disapproval of return is at the sole discretion
If approved, we will email you and confirm a time for pickup and also send you a Return pick-up label.
Pack it and Keep the shipment ready at the time of RETURN pick up and we will pick it up from your doorstep.
If you miss the Pickup slot, for any reason we will not be able to arrange a different slot again and you will have to hold on to your product and will not be eligible for returns or exchanges.
Once the product reaches us, We will do a Quality check and process your exchange or Store Credit.
SHIPPING FEE
The shipping cost of the original purchase will not be refunded.
There is no exchange or return on discounted products or the ones purchased on sale or discounts at any point of time.
SEND BACK
For returns or exchanges, Please log on to our website and follow the above steps to return an item.